Pupstop: A Dog Boarding Centre

Based on our analysis of 257 reviews, most owners receive video updates twice daily showing their dog's activities, meals, and playtime. Reviewers consistently mention this transparency as a standout feature - one owner of a clingy dog specifically noted how the regular videos helped them relax during a difficult first boarding experience. The updates include feeding times, walks, and even behavioral observations that help you see how your dog is settling in.

Based on our analysis of reviews, this is one of the most mentioned strengths here. Owners of dogs with separation anxiety report their pets settled in remarkably well. One visitor mentioned: 'My dog Whiskey is super clingy and usually hates being away from us, but somehow he just vibed here.' Another owner of an energetic indie named Buzo — who gets anxious in confined spaces — said the environment suited him perfectly. Reviewers consistently highlight that the staff give dogs personal attention rather than leaving them caged, which makes a real difference for dogs who need that reassurance. If your dog tends to panic at stays away from home, the feedback from owners here is genuinely encouraging.

Reviewers with senior and special-needs dogs report excellent customized care. One owner of a 12-year-old lab mentioned soft bedding in a calm corner, meals prepared exactly as at home, and proactive energy-level monitoring. Another owner noted fish food made fresh daily and medicines given on time. Most owners appreciate that the staff asks detailed questions upfront rather than applying a one-size-fits-all approach.

Based on our analysis of reviews, senior dog owners do bring their pets here and report positive experiences. One owner of a 12-year-old Labrador named Muffin — who needs slow walks, soft food, and plenty of rest — specifically mentioned the staff accommodated these needs. Reviewers mention that dogs get individual attention rather than a one-size-fits-all routine. That said, it is worth calling ahead and discussing your senior dog's specific requirements before the stay. Owners report good communication from the staff, which makes it easier to share special instructions. For older dogs needing a gentler pace, the review feedback suggests this is a thoughtful option in Mumbai.

Based on our analysis of reviews, owners consistently describe the space as clean and tidy with air conditioning throughout. The facility requires dogs to be on Bravecto or NexGard before boarding, which reviewers mention as a responsible health measure that prevents tick issues. While most owners report positive experiences, two reviews mention injuries during stays, so discussing safety protocols and your dog's specific temperament during the initial consultation is recommended.

Cleanliness is the top theme in our review analysis for this centre, mentioned across nearly all positive feedback. Owners describe it as well-kept and hygienic, which stands out compared to many other boarding places in Mumbai where dogs are caged. One reviewer noted: 'I've tried a few pet boarding places in Mumbai, and most of them either cage the dogs or treat it like a business.' The experience here is described as more home-like. Multiple owners mention their dogs seemed happy and relaxed during and after their stay, which is a strong signal about the environment. For peace of mind on hygiene, the review data shows this is a consistent strength.

According to owner reviews, rates start around ₹850 per night for air-conditioned facilities with 24/7 supervision, three meals daily, walks, and regular video updates. Reviewers familiar with Mumbai boarding options describe this as budget-friendly for the level of service provided - particularly when factoring in the pickup/drop service, vet-on-call option, and detailed communication. One owner compared it favorably to home boarding rates of ₹500-800 that lack the professional infrastructure.

Based on review mentions, pricing at this centre falls in the range of Rs 500 to Rs 850 per day, which sits at the lower-to-mid end for Mumbai boarding options. A reviewer who compared several centres noted this range as typical for quality home boarding in the city. Owners consistently describe the value as fair given the level of attention their dogs receive. The feedback suggests you are paying for genuine care and a clean, open environment — not just a cage and a kennel. If you are comparing options across Mumbai, places like PetFelix in Powai or Sagar Kennels in Bandra East may also be worth checking for your area.

Most reviewers mention the pickup and drop service as a key convenience, with owners noting punctuality and reliability. One owner specifically appreciated not having to navigate Mumbai traffic twice when their dog stayed for multiple nights. The service appears to be included or available as an add-on depending on your location, so it's worth confirming coverage for your neighborhood when booking.

Communication is consistently praised in owner reviews here. Reviewers mention that staff stay responsive and keep owners updated, which is especially important for first-time boarding parents. One owner who was boarding her dog overnight for the first time in Wadala said she felt reassured throughout the stay. Another summed it up simply: 'They have great communication, staff and are responsible.' Based on our analysis of visitor feedback, this is a centre where you can expect to be kept in the loop rather than left wondering. If daily photo updates or check-in calls matter to you, it is worth asking about this when you book.

Based on our analysis of reviews, the staff appears trained to assess temperament and adjust accordingly. One owner of a large dog initially worried about his size found the staff kept him with calmer, older dogs and sent extra video updates to ease concerns. Another owner of an anxious Indian Pariah Dog noted plenty of playtime and group socialization. The facility seems to avoid forcing interaction - one reviewer specifically praised how the staff gave their shy dog time to settle in rather than pushing activities.

Based on our review analysis, the centre accommodates a range of breeds including German Shepherds, Labradors, and indie dogs. One owner of a large, high-energy indie mentioned his dog 'has crazy energy and gets anxious in confined spaces' — and the boarding still worked well for him. The open environment rather than cage-based setup appears to suit active dogs better than a traditional kennel would. Reviewers note the staff handle dogs of varying sizes and temperaments with care. If you have a large or bouncy breed, the feedback suggests this is a more comfortable fit than kennels that rely on restricted enclosures. Do confirm space availability ahead of time for big dogs.

Based on owner feedback, first-time boarding parents tend to have a much smoother experience here than they expected. One visitor wrote: 'It was my first time leaving my dog at a pet hotel, so I was honestly very nervous at first' — but came away reassured. Reviewers suggest calling ahead, sharing your dog's routine, food preferences, and any health needs like vaccination status before the stay. The staff are described as approachable and willing to follow specific care instructions. One minor note from reviews is that wait times during peak hours can occasionally be a bit slow, so plan drop-off and pick-up with some buffer. Overall, the review data from owners points to a trustworthy first boarding experience.