The Urban Pet

Based on our analysis of reviews from pet parents in Bengaluru, The Urban Pet has strong experience with anxious and even slightly aggressive dogs. Multiple reviewers specifically mention their groomers' skill in handling nervous pets - one owner noted their 'slightly aggressive dog' was managed professionally, while another praised how comfortable their pet felt during the session. The grooming team, particularly Kumar who's mentioned frequently, takes control from start to finish, which helps anxious dogs feel more secure.

Consistent, professional grooming is the main reason loyal customers keep coming back. Reviewers who have visited for over four years say the standard of grooming has stayed high throughout. One owner wrote, "Have been taking my dog here for more than 4 years now and have always been happy with their standard of pet grooming services." Our analysis of 720 Google reviews shows cleanliness scores 0.95 — the highest-rated dimension for this location — and gentle handling scores 0.90. Groomers are described as "all professionals" in multiple independent reviews. If long-term consistency matters more to you than trying a new place, book a session and ask about their regular-client slots.

Based on our analysis of customer feedback, The Urban Pet provides pick-up and drop service for grooming appointments on a chargeable basis. Several reviewers mention this convenience - one described how 'they came picked and dropped off my pet after grooming' and found the charges reasonable. You'll need to book in advance and confirm the service area coverage, as this is particularly helpful for owners with larger breeds or multiple pets.

The Rs 1,400 grooming package covers nail cutting, teeth brushing, full grooming, and bathing. The Rs 150 add-on is for anti-tick and flea bathing — a separate medicated treatment, not bundled by default. A reviewer who booked this exact package wrote, "Fixed an appointment for grooming package for Rs 1400 includes nail cutting, teeth brushing, grooming and bathing and paid Rs 150 extra for anti tick and flea bathing." Our analysis rates value for money at 0.88 across 720 reviews, which is strong for this neighborhood. If your dog has been outdoors or around other animals recently, the Rs 150 flea bath is worth adding — it is significantly cheaper than a standalone vet-prescribed treatment elsewhere.

Based on owner reports, a complete grooming package costs around ₹1,400 and includes nail cutting, teeth brushing, trimming, and bathing. Anti-tick and flea treatment is available as an add-on for approximately ₹150 extra. Multiple reviewers describe these prices as 'reasonable' - one Golden Retriever owner specifically noted it's 'decent price for the service they gave,' highlighting good value compared to other groomers in the Bengaluru area for larger breeds.

High marks for grooming quality and product range carry the overall rating even though a small number of reviewers reported feeling dismissed when raising concerns. Our analysis of 720 Google reviews shows that staff expertise scores 0.88 and result quality scores 0.92, dominating the praise pattern, while the rude-staff complaint theme appears in fewer than 2% of reviews. The store is also a multi-service hub — pet supply shop, professional grooming, and visiting veterinary consultation in one place — which drives repeat visits from south Bengaluru residents. Come in with a clear brief for grooming, and follow up in writing if you have a post-service concern rather than raising it on the spot.

Reviewers consistently highlight the cleanliness of The Urban Pet. Multiple owners describe it as 'well kept and maintained,' 'sparkly clean, and dust free,' and 'free from any odour.' One detailed review specifically praised it as 'neat and hygienic' despite being run from a residential space. This attention to cleanliness extends to the grooming area, which pet parents note is professionally maintained.

This store has documented experience with both Golden Retrievers and Shih Tzus. Breed mentions from our review analysis show three separate Golden Retriever visits and at least one Shih Tzu owner who visits regularly for trims, writing, "We always go for a nice trim for our fluffy a shih tzu." Gentle handling scores 0.90 in our analysis of 720 reviews — meaningful for anxiety-prone dogs. The grooming team is described as attentive to owner suggestions: one reviewer noted they "hear you patiently and do according to suggestion and pets are very comfortable during the grooming." For large-breed owners, call ahead to confirm appointment availability since the store is a single-location operation.

Based on review mentions, The Urban Pet has solid experience grooming Golden Retrievers and similar large breeds. One Golden owner specifically stated it's 'difficult to get good groomers for decent price' and was satisfied with the service. Shih Tzus are also mentioned positively. The grooming team handles the physical demands of larger dogs well, and several reviewers with big breeds have been repeat customers for multiple years.

Veterinary consultations happen at the same location as the store and grooming, but the visiting doctor comes only in the evening — the pet shop and grooming sections are open from 10 am. A reviewer clarified: "The clinic opens only in the evening however the pet shop with the clinic is open even during the days." Another called it "not just a pet shop — it is also a veterinary doctor consultation place at the same time," and described the visiting doctor as "good and dependable." Our review analysis includes mentions of vaccination, teeth, tick, and flea conditions — all covered by the visiting vet. For routine checkups after work, the evening doctor slot is convenient; for daytime emergencies, plan a separate trip to a full-time clinic.

Most reviewers recommend booking at least a day in advance, especially for weekends. One owner noted you should 'call and fix an appointment at least a day before' due to their good ratings and popularity. The facility operates 10am-9pm most days (10am-7pm Sundays), and advance booking ensures you get your preferred time slot, particularly important given their reputation for quality service.

Overcrowding is the top complaint theme in our review analysis, appearing in a notable share of the 720 Google reviews. Saturday hours run 10 am to 9 pm, giving a full day, but Sunday closes at 7 pm — two hours earlier than weekday closing. Our analysis shows wait time scores 0.85, which is positive overall but lower than cleanliness scores 0.95 and result quality scores 0.92, suggesting waits are longer during peak hours. Communication scores 0.88 across reviewer feedback, so staff manage the queue, but first-time visitors booking grooming should call ahead on a weekday to secure a slot rather than walking in on Saturday afternoon. Parking is free — lot and street — so that part of the visit is straightforward.

Based on our analysis of reviews, The Urban Pet has a visiting veterinarian available from 6:30pm-9pm, Monday through Saturday. Reviewers describe the vet as 'good and dependable' though some note the evening-only hours can be limiting. The store itself is well-stocked with food, accessories, toys, and supplies for dogs and cats. Staff are described as 'courteous and well informed' about products, making it convenient to handle both routine check-ups and shopping in one visit.