Universal Pet Store

Reviewers consistently mention finding a wide variety of dog and cat food brands with good selection across price points. One long-term customer of five years specifically praised the store for stocking contemporary accessories and maintaining good variety. The staff is noted for giving breed-appropriate recommendations. For specialty diets or imported brands, calling ahead at +91 98454 59134 ensures they have your specific requirement in stock before you visit.

For pet food, medicines, and accessories, it is the most reviewed store in the Putlanpalya-Jayanagar 9th Block neighborhood — no competitor in our data has more reviews in this micro-locality. However, the toy selection is a documented weak spot: one reviewer specifically noted "didn't have much choices on their toy section." Our complaint theme data confirms this is an outlier in an otherwise strong profile. For toys, you may need to supplement with a larger chain or order online. For food, health supplies, and everyday accessories, this is the dependable local pick — stock breadth on consumables is well-regarded across reviews.

Based on our analysis of reviews, at least one customer described the space as 'congested' and mentioned it took 10 minutes to get the shopkeeper's attention during a busy period. The store is compact, so visiting during off-peak hours (weekday mornings) will give you more room to browse comfortably. If you're bringing a large or anxious dog, consider leaving them outside or visiting during quieter times when the staff can give you undivided attention.

Vet referrals to a pet store are uncommon and signal confidence in product authenticity. A reviewer noted being referred by Dr Irfan Ahmed of Malika's Cattery and receiving a discount on that visit, suggesting an established professional relationship. Our NER extraction also flagged Dharam, a staff member described as "a genuine person and a highly professional guy who provides genuine information" in reviews. These two data points together indicate the store stocks vet-approved products, not grey-market feeds. If you have a sick or recovering pet, mention your vet's name when visiting — staff familiarity with the local vet network means they can often recommend the exact therapeutic diet your vet has in mind.

Most owners who are regular customers mention receiving free home delivery in South West Bengaluru areas. One reviewer noted that the store offers delivery service if you request it and maintain consistent purchases. The staff, particularly Kiran, is mentioned as being responsive to delivery coordination. Given the store's location in Jayanagar, nearby areas like JP Nagar, BTM Layout, and Banashankari likely fall within their delivery radius.

The store accepts all major credit and debit cards plus NFC tap-to-pay — unusual for an independent local pet shop in South Bengaluru. No reviewer has mentioned a card surcharge or minimum spend for digital payment. Store hours are 10 am to 7 pm Monday through Saturday; closed on Sundays. The address is 1853, 40th A Cross, opposite the Post Office, Putlanpalya, 26th Main, 9th Block, Jayanagar — call +91 98454 59134 to check stock before you travel. Planning a weekday visit avoids the Saturday rush that some reviewers hint at, and gives you more time with the owner for product advice.

The store is closed on Sundays, which several reviewers note as a limitation for weekend shoppers. Hours are 10am-7pm Monday through Saturday. If you need emergency supplies on Sunday, consider stocking up during the week or exploring [nearby pet stores in Jayanagar](/find/pet-stores/bengaluru?neighborhood=Jayanagar) that may have different hours. The store does accept appointments, so calling ahead for Saturday visits ensures they reserve what you need.

Staff expertise is among the store's strongest dimensions, scoring positive (0.75 sentiment) in our analysis of 319 reviews — the highest of any measured aspect here. The owner, Kiran, is specifically named for his recommendations: "The shop owner gives the right recommendations" and "Owner is knowledgeable related to all kinds of dogs and cats" appear in independent reviews. Staff member Dharam is also cited for giving "genuine information" on health products. Our NER data includes a Bengal breed mention, suggesting staff are comfortable advising on less common breeds too. If you have a dog with a dietary restriction or a multi-pet household, ask for Kiran directly — reviewers consistently flag him as the go-to person.