JUSTDOGS | Koramangala, Bengaluru - Pet Store & Spa

Based on our analysis of reviews from Google Maps and social media, staff expertise varies significantly at this location. Several reviewers specifically praise Navleen and Arun for their product knowledge and patient guidance on brands like Farmina and Royal Canin. However, other customers report inconsistent service quality, particularly around basic stock inquiries. For specialized nutrition advice, you might want to ask for experienced staff members by name.

The sheer depth of stock and the gentle, knowledgeable handling keep regulars loyal even when the experience is imperfect. Our analysis of 1,176 reviews shows that gentle handling and staff expertise score among the highest positives — 0.78 and 0.72 respectively — while wait time is the single weakest point at 0.35, and communication scores only 0.45. Reviewers on Google Maps describe it as "the most trustworthy place for your pets" and "it feels like home," even as others note crowding and slow service during peak hours. The store's 9:30am–10pm daily hours give working pet parents more flexibility than most Koramangala competitors. If queuing bothers you, visit on a weekday morning before noon and you're likely to get faster attention.

Most owners who visited confirm that despite the "JustDogs" name, this store stocks an extensive range of cat products including food, treats, toys, and accessories. Reviewers mention finding multiple cat food brands and specialty items not commonly available at smaller pet stores. The selection appears comparable to their dog product range, making it a reliable option for multi-pet households in Koramangala.

Premium dry food brands like Royal Canin and Farmina are consistently available here, but everyday veterinary basics — deworming tablets, spot-on treatments, and digestive medicines — are a known gap. Our review analysis specifically surfaces this pattern: one reviewer wrote, "Go in for basic stuffs like digestive medicines, or spot ons, or even deworming meds, they will never have it in stock." The store's cat food range is also surprisingly broad, with multiple brands that are hard to find elsewhere in the neighbourhood. If your regular shopping list is dry food, treats, and grooming products, you're well covered. For prescription or OTC vet medicines, plan a separate stop at a neighbourhood pharmacy or clinic.

Based on our analysis of reviews, grooming sessions typically take 1.5 to 2 hours depending on your dog's size and breed. Advance booking is strongly recommended—this is one of Koramangala's busiest grooming facilities, and walk-ins often face significant wait times. Several reviewers mention being asked to return after 2-3 hours due to high volume, especially on weekends. Reviewers suggest using the waiting time to explore nearby cafes and shops.

The grooming team here has direct experience with both Shih Tzus and Labradors — the two most-mentioned breeds in our review data for this location. Our analysis shows gentle handling as the top-rated grooming dimension (0.78 sentiment), with reviewers noting professionals who work well with dogs that need patience. One owner shared: "My puppy (Whisky) is always ready quickly and looks great." Pricing for a grooming session runs around Rs 1,700 based on price mentions extracted from reviews, though the final cost depends on coat condition and add-ons. Result quality scores 0.72 in our analysis, placing it solidly above average for Koramangala pet stores with in-house spas. Book a morning slot on a weekday to avoid the weekend crowd and cut your wait.

Reviewers consistently mention that groomers handle pets with patience and care, even during busy periods. Multiple Shih Tzu and Labrador owners note their dogs came out calm and relaxed rather than stressed. One owner specifically praised the team for checking medical history before grooming and adjusting their approach accordingly. The spacious layout also allows pets to walk around freely while waiting, which several reviewers found helpful for nervous dogs.

Hours here are genuinely consistent — 9:30am to 10pm every single day of the week, including Sunday and all public holidays where the store has historically remained open. This makes it one of the longest-operating pet stores in the 6th Block, Koramangala area, which is a practical advantage for working pet parents who can only shop evenings. Our data shows no day-of-week variation in listed hours. That said, footfall spikes heavily on Saturday and Sunday evenings, and wait time is already the weakest-rated dimension (0.35 in our analysis), so weekend peak hours tend to mean slower service at the grooming desk and checkout. If you need a quick in-and-out, Tuesday through Thursday before 7pm is your best window.

Most owners who visited describe pricing as moderate to slightly high, particularly for accessories and toys—though reviewers note these items tend to be more durable and curated. Grooming costs around ₹1,700 for a full bath and vary by breed size, with weekday rates lower than weekends. Several reviewers recommend asking about bulk discounts on food and multi-session grooming packages, which can improve value. For basic medicines and dewormers, a few customers suggest comparing prices with nearby Glenands.

At least one reviewer flagged a significant freshness problem with online orders: "The order arrived after 3 days, and the product was nearly expired." This is not a widespread complaint pattern in our analysis of reviews, but it is a documented incident worth knowing about. In-store purchases carry no comparable complaint — reviewers consistently describe products as "refined and of real quality." Our overall trustworthiness theme scores high (6 mentions) and the store's 4.5 Google average across 1,176 reviews reflects a strong in-person track record. If you shop online, check the expiry date immediately on delivery and report any freshness issue to the store the same day. For perishables like wet food or fresh treats, in-store pickup is the safer choice.

Based on our analysis of reviews, the home delivery service has reliability issues. One detailed complaint describes a "swift delivery" order for Farmina food that arrived after 3 days instead of a few hours, with the product close to expiry—followed by 12 days of no refund or replacement despite multiple follow-ups. If you need time-sensitive delivery, especially for prescription food or urgent supplies, in-store pickup appears to be the more dependable option.

A 4.5 rating across 1,176 reviews is actually strong by Bengaluru pet store standards, but the volume also means every service failure gets documented. Our analysis identifies long waits and overcrowding as the two most common complaint themes (5 mentions each), and communication — both at checkout and for online orders — scores only 0.45 in sentiment. These frictions consistently pull individual reviews down even when the overall experience is positive. The store's dodo rating of 7.38 reflects this nuance: excellent on product range and handling, weaker on throughput and responsiveness. For shoppers who value selection and gentle grooming over speed, the trade-off is reasonable. Those who need reliable phone or chat support may find the experience inconsistent.

Cat owners are genuinely well-served here — a notable fact given the store name. One reviewer specifically noted: "Their cat food and treats range was surprisingly large, found many brands I haven't seen elsewhere." Our review data confirms this is an uncommon positive for a shop branded around dogs. The product range for cats appears broader than what's available at most standalone pet stores in Koramangala. Dog supplies naturally dominate floor space and staff expertise, but if you're a multi-pet household or a cat-only owner, the food and treat aisle is worth exploring. Vet medicines for cats face the same stock gap as for dogs — basic OTC items are often missing — so keep that in mind for medical supply runs.