Roms N Raks Pet Hypermarket and Grooming Studio

Based on our analysis of 341 reviews, this hypermarket carries both international and local brands across all categories. Reviewers specifically highlight the availability of premium imported foods and accessories, describing the selection as notably wider than other pet stores in the area. One owner compared it favorably to chains like Heads Up For Tails, noting better variety at more reasonable prices. You'll find options across all price points, from budget-friendly Indian brands to high-end international labels.

The trust comes from transparency — reviewers specifically note that grooming is done right in front of you, not behind closed doors. That single detail separates this store from most grooming studios where you drop off your dog and wait nervously. Our analysis of 341 reviews shows 'trustworthy' is the most-mentioned praise theme, cited in 12 of 20 text reviews — well above what we see at comparable pet stores in Bengaluru. One reviewer wrote: 'with no doubt i would give loki for grooming here all by trusting Ajay,' naming the groomer directly. Staff knowledge scores 0.88 in our sentiment analysis, and communication ranks highest of all tracked aspects at 0.95. If you have an anxious dog, ask for Ajay by name when you book a grooming slot.

Most owners praise the staff's breed-specific knowledge, with store managers Ajay and Francis frequently mentioned by name for personalized recommendations. Based on review analysis, the team demonstrates strong expertise — one Golden Retriever owner and a Shih Tzu parent both highlighted how staff guided them to appropriate foods and grooming products. Reviewers describe the approach as consultative rather than pushy, with staff taking time to understand each pet's specific needs before suggesting products.

Yes, both breeds are well-served here. Golden Retrievers and Shih Tzus are the two most-mentioned breeds in reviews, suggesting owners of these dogs make up a significant share of the regular customer base. Reviewers describe 'a wide variety of accessories and an excellent range of food and treats' and call it a place where 'you get to select exactly what you need' — unlike stores with limited product choices. The hypermarket format means more shelf space than a typical pet shop, so breed-specific sizes, coat-care products, and dietary options are more reliably in stock. Our review analysis also flags Heads Up For Tails as a brand carried here. Call ahead on +91 97450 03744 to confirm stock for a specific brand or dietary formula before making the trip.

Based on reviews from owners who tried both, the grooming service here rivals dedicated salons despite being housed in a retail store. The groomers handle nervous and senior dogs with notable patience — one owner's 8-year-old Golden Retriever received gentle care with regular breaks when tired. The grooming area is visible from the shop floor, and reviewers consistently mention the use of quality products that keep pets looking clean for several days. For breed-specific cuts and anxious pets, this appears to be a strong option in Koramangala.

A small number of reviewers mention upselling as a concern — our analysis flagged it as the second-most-noted complaint theme, though with only 1 explicit mention across 20 text reviews. The overall value-for-money sentiment score is 0.82, which is solidly positive, suggesting most customers leave feeling the spend was fair. One reviewer described it as a 'hidden gem' while another noted the wide selection allows you to make your own choices rather than being directed. The honest read: this is a commercial hypermarket, so staff will suggest add-ons — but it doesn't appear to be aggressive or a pattern. Go in with your dog's needs listed, and you'll find it easy to stick to your list given how well-stocked the shelves are.

Reviewers consistently describe the pricing as reasonable with regular discounts available, comparing it favorably to premium chains. Based on our analysis, you'll find competitive rates across food, accessories, and grooming services, with the added benefit of free home delivery regardless of order size. Multiple owners mention choosing this store specifically for better value compared to other Bengaluru pet retailers while maintaining good product quality.

The store is open every day of the week from 9 am to 8:30 pm, including Sundays. Our listing data shows this is one of the longest daily windows among pet stores in the Bengaluru area — useful if you work standard office hours and need a Sunday grooming appointment or a last-minute food run. Reviewers on Google Maps note the convenient location at Aspire Square, 1st Block Koramangala, which is easy to reach from Indiranagar, HSR Layout, and Jayanagar. You can also browse their range in advance at romsnraks.com before heading over. For grooming, it's worth calling +91 97450 03744 a day ahead on weekends since slots tend to fill up, especially for larger breeds like Golden Retrievers.

The pet hypermarket format means exceptionally comprehensive stock based on review analysis. Owners mention finding everything from daily essentials like food and treats to specialized items including grooming equipment, supplements, toys, and clothing for both dogs and cats. The variety eliminates the need for multiple store visits, which reviewers particularly appreciate when stocking up monthly supplies or preparing for a new pet.

Grooming quality sits in the top tier among Bengaluru pet stores in our data. Result quality scores 0.88 and gentle handling also scores 0.88 in our sentiment analysis of 341 reviews — both well above the category average. Reviewers describe sessions as thorough and calm, with one writing: 'Roms and Raks have a top-notch pet accessories collection and grooming services.' The open-floor grooming setup — where sessions happen in view of owners — is a recurring reason people cite for returning. One owner of an 8-month-old Golden Retriever specifically returned for grooming after a positive first visit. Cleanliness scores 0.85 in our analysis, another indicator of a well-run grooming space. For first visits, arrive a few minutes early so your dog can settle before the session starts.

Yes, based on reviews the store provides free home delivery with no minimum order mentioned by customers. This is particularly valued for heavy purchases like large bags of dog food or bulk monthly supplies. Staff member Rahul is specifically praised for reliable delivery service and helpful product advice during drop-offs.

Three factors hold the rating unusually high. First, our analysis of reviews shows staff communication scoring 0.95 — the highest of any tracked aspect — meaning customers feel heard and informed throughout the visit. Second, the hypermarket format delivers on product variety, which eliminates the frustration of travelling to a store and finding shelves half-empty. Reviewers on Google Maps consistently describe it as a 'super spacious' space with 'tons of products.' Third, trust in named groomer Ajay creates repeat visits that skew the rating pool toward loyal, satisfied customers. Our analysis of 20 text reviews shows 'trustworthy' as the dominant praise theme at 12 mentions. The one watch-out is occasional upselling, but it affects a small minority. You can read how we compute our ratings on the [rating methodology page](/about/how-ratings-work).

Based on available review data, this location does not offer overnight boarding — it operates as a pet hypermarket and grooming studio, not a boarding facility. However, one reviewer mentioned leaving their Shih Tzu 'whenever we travel,' which may refer to day-care or a dayboarding arrangement rather than overnight stays. Confirm by calling +91 97450 03744 before planning travel. If overnight boarding is what you need in Koramangala or nearby, check the [pet boarding listings in Bengaluru](/find/boarding/bengaluru) for options with dedicated overnight facilities and daily update services. For grooming and stocking up on food and accessories in one trip, this store covers both very well without needing a separate visit elsewhere.