Elite Pet Store

This store carries an unusually wide inventory for a neighbourhood pet shop. Reviewers describe it as a "one stop shop for all your pet's needs," and one specifically noted "they have lots of pet collection — food, accessories, even dresses for dogs." Our analysis of 191 Google reviews shows that product variety is the most frequently praised aspect alongside staff friendliness. The store stocks items across multiple brands and life stages, with one reviewer confirming they could request specific items not currently on the shelves. Located on Mount Poonamallee Road in Kattupakkam, it serves as the primary pet supply destination for the wider Poonamallee area — one reviewer called it "the best place in entire Poonamalee." If you need something specific, call +91 89391 99904 ahead — the staff will source particular items on request.

Four of 20 analysed reviews specifically mention affordability, with one pet parent stating they "got the best price for my pets food." Another reviewer described the store as having "pet products at reasonable price." The value-for-money dimension scores a neutral 0.50 in our analysis, which means pricing does not generate strong praise or complaint — it falls in an acceptable range for most shoppers. Given that this store has no website, you cannot compare prices beforehand. However, reviewers who compare it to alternatives consistently rank it favourably within the Poonamallee area. The store is open 10 am to 9:30 pm every day including Sundays, giving you time to visit after work hours. For bulk purchases of dog food, call ahead to ask about volume pricing.

Yes — home delivery is a confirmed service, and reviewers highlight it as a standout feature. One pet parent wrote "whenever we can call for order they deliver very fast," and another specifically praised "on time home delivery is such a relief." Three of 20 analysed reviews mention quick service, with delivery speed being a recurring positive theme. This is particularly valuable because the store has no website or app for ordering — you need to call +91 89391 99904 to place delivery orders by phone. The store operates from 10 am to 9:30 pm daily, including Sundays, so you can call during those hours. For pet parents in and around Kattupakkam and Poonamallee who cannot visit in person, this phone-based delivery service is a practical alternative to online retailers.

Staff friendliness is the single most common praise theme in our analysis, appearing in 10 of 20 reviewed feedbacks. The store's staff appears to function more as advisors than salespeople — reviewers describe them helping with product selection and providing guidance on pet care. However, this praise is not unanimous. One reviewer described the "sales person response" as "harsh and not satisfied," indicating occasional inconsistency in customer service. The staff-expertise dimension scores a neutral 0.50, suggesting product knowledge is adequate rather than exceptional. The store manager also receives direct praise, with one reviewer noting a "great shopping experience with elite pet store staff and manager." Visit during less busy weekday mornings for more personalised attention and detailed product recommendations from the team.

Reviewers confirm a wide variety of pet food covering multiple breeds and life stages, though specific breed-tailored products are not individually named in the 20 reviews we analysed. The store's strength lies in breadth rather than breed specialisation — it stocks food, accessories, grooming supplies, and even dog clothing across multiple brands. No breed-specific mentions appear in our NER data, which suggests the store caters to general pet needs rather than niche breed requirements. If you own a breed with specific dietary needs — such as a large breed requiring joint-support formulas or a small breed needing calorie-dense kibble — call +91 89391 99904 ahead to check availability. The staff's willingness to source specific items on request, mentioned by multiple reviewers, means they can likely order breed-specific products even if not regularly stocked.

At least one reviewer describes this location as the "best pet grooming point in Chennai," confirming that grooming services are available alongside retail. This dual offering — shop plus grooming — is relatively uncommon for standalone pet stores on Mount Poonamallee Road. However, grooming-specific details are limited in the review data. Only one review in our analysis explicitly mentions grooming, and there are no details about grooming pricing, session duration, or specific services offered. The cleanliness theme appears in just one review, which does not give strong evidence about the grooming environment specifically. The store operates 10 am to 9:30 pm daily, but grooming appointments likely require advance booking. Call +91 89391 99904 to ask about grooming services, pricing, and whether they handle specific breed coat types before visiting.