JUSTDOGS | Defence Colony, New Delhi - Pet Store & Spa

Based on our analysis of 235+ reviews, customers consistently highlight the staff's deep product knowledge and personalized guidance. Reviewers specifically mention Amit, Mazhar Khan, and Vinod by name for taking time to understand individual dog needs and explaining product benefits rather than pushing sales. One owner notes the team helped select the right harness size and leash type after discussing their dog's walking behavior, while another appreciated detailed nutrition advice tailored to their pet's age and activity level.

Based on our analysis of 235 reviews for this Block A, Defence Colony location, the grooming team receives some of the strongest praise in the feedback base. Multiple reviewers describe it as the best grooming service in all of Delhi NCR and note that the groomers are genuinely professional — not just adequate. The team is credited with making dogs visibly comfortable during the session. One reviewer whose dog received a full grooming package described the experience as amazing every single time. For Defence Colony residents looking for a reliable grooming provider for their dog, the 235-review pattern here provides a stronger evidence base than many smaller grooming-only operations in south Delhi.

Most owners who visited for grooming describe the handling as exceptionally patient and calming. Reviewers consistently mention groomers staying calm with nervous pets and working at the dog's pace rather than rushing. Mr. Long and Longoi are praised by name for gentle technique, with one owner noting their anxious dog actually enjoyed the session. Multiple reviews describe groomers as 'well-trained in keeping pets calm' and using a love-based approach rather than restraint-focused methods.

Based on our analysis of 235 reviews for this Block A, Defence Colony JUSTDOGS location, at least one reviewer mentioned receiving freebies as a token of appreciation during a visit — a detail that stands out as a small but meaningful gesture for repeat customers. The store carries good quality food for both dogs and cats, and staff interactions are described as warm and engaging rather than transactional. Whether freebies are offered consistently or depend on the visit is not explicitly detailed in the feedback, but the mention indicates the store invests in customer relationship beyond the standard purchase. Regulars in Defence Colony describe the overall experience as consistently enjoyable and worthwhile.

Based on our analysis of customer feedback, this store carries an unusually wide selection spanning food, toys, beds, harnesses, collars, treats, and health products. Owners describe it as a 'one-stop shop' and 'huge store' where pets can pick from multiple options per category. The inventory includes both local and imported brands, with reviewers noting good variety in specialty items like breed-specific accessories and enrichment toys, not just standard kibble and leashes.

Based on our analysis of 235 reviews for this Block A, Defence Colony location, reviewer experience spans both dogs and cats, with food quality and grooming for dogs receiving the strongest consistent praise. The store is described as stocking good quality food for dogs and cats, and specific staff members are named positively — Rahul Kumar is called out by one reviewer as a genuinely good person who went beyond expectations. The combined store-and-spa format means the team handles both retail customers and pets coming in for grooming, requiring a broader skill set than a pure product shop. Overall, the feedback reflects a team that handles both pet types with care and professionalism.

Most owners who compared prices found this store notably more affordable than surrounding options. Reviewers specifically mention 'way cheaper compared to the rest' and 'cheap price' while maintaining good product quality. The value perception holds across categories—food, toys, and accessories—with several customers highlighting they get better deals here than at competing Defence Colony pet stores without sacrificing selection or freshness.

Based on our analysis of 235 reviews for this Block A, Defence Colony JUSTDOGS store, the feedback is consistently positive across the review base, with no identifiable seasonal dip in the experience accounts. Reviewers describe the store as consistently stocked and the experience as amazing every single time — language that implies repeated visits across different time periods rather than a single positive interaction. A small number of reviews mention crowding at peak times, which is worth accounting for if you are visiting on weekends or festival periods in south Delhi. Calling ahead to book a grooming slot during busy periods is advisable to avoid long waits, based on the occasional wait-time mention in the 235-review pool.

Based on our analysis of reviews, home delivery is available with notably fast turnaround. One customer received their order within 24 hours of placing it, with the delivery coordinated by staff member Rahul Kumar who provided order updates and guidance. While multiple reviews confirm delivery service exists, specific coverage areas and minimum order details aren't publicly documented—calling ahead is recommended to confirm delivery availability for your locality.

Based on our analysis of 235 reviews for this Block A, Defence Colony JUSTDOGS location, food for both dogs and cats is the most consistently mentioned product category across reviewer accounts. Reviewers describe finding everything they need for their dog in a single visit, which suggests strong coverage of the core categories — food, accessories, health products, and treats. The store's spa service availability alongside the retail range makes it a dual-purpose destination for Defence Colony pet owners who want to combine a product run with a grooming session. For specialist items or newly-launched food lines, checking availability by calling ahead remains the most reliable approach to avoid an unnecessary trip.

Reviewers with large-breed dogs consistently mention receiving knowledgeable, breed-specific guidance from the team. One German Shepherd owner found a perfectly fitting hoodie after staff help with sizing, while others note the store stocks products suitable for bigger dogs rather than focusing only on small-breed items. Staff members like Amit are praised for understanding nutritional needs that vary by breed size and recommending appropriate portion sizes and formulations.