Chien N Chat Pet Shop & Spa

The value-for-money score here sits at 0.50 — neutral, not strongly positive — which matches the occasional 'expensive' mention in reviews. However, only 1 out of 20 reviews explicitly flags cost as a concern, while 2 reviews praise affordability. The result quality score is a perfect 1.0 in our review analysis — the highest possible reading — suggesting that what you pay for is consistently delivered. One reviewer noted, 'The team demonstrates high professionalism, skill, and genuine care for pets.' For Gurugram's Sector 109 area, this is a premium-positioned store — expect prices above a general pet shop, paired with grooming outcomes reviewers describe as excellent. Ask for a full price list before booking a grooming session.

A 4.9 rating from 534 verified reviews is exceptionally rare for any pet store in Gurugram. The dominant driver is trustworthy staff — 16 out of 20 recent interactions flag this theme, tied with friendly staff at the same count. One reviewer wrote, 'The staff were incredibly welcoming and made Tara feel comfortable from the start,' which typifies the pattern across the review base. Result quality scores a perfect 1.0 in our [scoring methodology](/about/dodoscore-methodology) — every measurable outcome dimension is positive. The store also leads the Sector 109 area among local listings with a 4.9 versus the neighborhood average of 4.85. For pet parents who prioritise consistency and care over the lowest price, the review volume validates this store clearly.

Yes, breed-specific grooming for Lhasa Apso and Shih Tzu is well-documented at this store. One owner wrote, 'Got my Lhasa Apso trimmed here, they know what they're doing,' and a Shih Tzu owner added they 'couldn't be happier with the experience.' Gentle handling scores 0.74 in our review analysis — above average — and staff expertise scores 0.75. Both these long-coated breeds require careful detangling and breed-appropriate cuts, which the team handles confidently. Eight reviews tag the staff as skilled across different service types. If you have an anxious Lhasa Apso or Shih Tzu in Gurugram's Sector 109 area, call ahead to book a dedicated slot and avoid rush-hour crowds at the store.

A paid pickup-and-drop service is available from this store, though it is currently chargeable. One reviewer noted, 'They have pick up and drop service too — which is currently chargeable but I hope they grow up their business to high.' A home grooming option also exists — one reviewer confirmed, 'The guy who came to our home was experienced.' These services extend the store's reach beyond walking distance in Sector 109. The store also offers delivery, kerbside, and in-store pickup for products. Payment is accepted via Google Pay, cards, and NFC. Call +91 93155 36558 to confirm current home grooming availability and the applicable charges before scheduling your appointment.

Among listings tracked in the Sector 109 and nearby Gurugram area, this store leads with a 4.9 rating versus the neighborhood average of 4.85. The review volume — 534 reviews — significantly exceeds nearby competitors, where the next highest sits at 20 reviews. Result quality scores a perfect 1.0 in our analysis, which no other local listing matches. The French-themed luxury branding and full spa service range also set it apart visually from standard Gurugram pet shops. One reviewer described it as impressive from the 'first time looking for a change.' For pet parents comparing options in Gurugram, this store is the volume and quality leader in its immediate area, though pricing sits at the premium end of the market.

Anxious dogs respond well here according to reviewers. One owner wrote, 'Bruno was hesitant but after his grooming he was very playful and relaxed' — a direct before-and-after observation from a real visit. Gentle handling scores 0.74 in our review analysis, and 16 reviews specifically praise friendly, welcoming staff behaviour toward pets. A cat owner who visited also noted, 'My cat was super happy with her experience,' confirming the calming approach is consistent across species. This matters for dog parents in Gurugram whose pets get stressed at grooming appointments. To help your hesitant dog settle, consider booking a morning slot when footfall is lower, and mention your dog's anxiety level when you call to schedule.