Shake Hands - Pet Store & Spa

Shake Hands - Pet Store & Spa earns repeat visits because it covers almost everything a pet parent in Cuffe Parade needs under one roof — food, grooming, toys, harnesses, name tags, and even emergency medicines. Our analysis of 279 Google Maps reviews shows strong scores for staff handling (0.90), result quality (0.90), and cleanliness (0.90), which outweigh the occasional wait-time frustration. Reviewers describe it as 'the best pets and spa shop in Colaba' and praise the staff by name. The grooming team is specifically noted for handling anxious, long-coated dogs like Lhasa Apsos with care. If wait time worries you, call ahead on +91 93217 94356 to check how busy the grooming bay is before walking in.

Yes — Shake Hands stocks breed-relevant supplies and offers grooming suited to long-coated breeds. Reviewers on Google Maps single out the groomer here for doing 'a pretty good job at cutting hair of furry dogs like Lhasa Apso and the likes of it.' The store carries paw socks, harnesses, toys, and cat and dog food alongside grooming services, which is unusually comprehensive for a single outlet in Cuffe Parade. Our review analysis finds gentle handling rated positively across 279 reviews — among the stronger scores in this category. If your dog has a dense coat and gets anxious in new places, one reviewer noted that even a first-time anxious dog was handled calmly here. Confirm breed-specific grooming availability by calling the store before booking.

Shake Hands carries emergency medicines alongside everyday pet supplies, making it more than a standard accessories shop. A reviewer on Google Maps specifically states: 'Petfood, petcare items, toys, even emergency medicines, all under one roof.' This is a meaningful differentiator in Cuffe Parade, where dedicated pet pharmacies are scarce. Our review data flags one incident of an expired ORS product being sold — a concern worth noting. The store has a 279-review track record with an overall sentiment score of 0.66. For routine emergency supplies, this is a convenient first stop in South Mumbai. For prescription or vet-grade medication, always cross-check expiry dates on purchase and consult a vet at a nearby clinic.

The rating gap comes down to two recurring signals in our review analysis: wait-time complaints and one flagged product-quality incident involving an expired ORS batch sold to a customer. Our analysis of 279 Google Maps reviews found the long-wait theme appearing 3 times alongside a reported complaint about stock management. At the same time, cleanliness (0.90), result quality (0.90), and staff handling (0.90) all score positively — among the better marks for Mumbai pet stores. The overall picture is a store that delivers well on service quality but has room to improve on queue management and stock rotation. Verify product expiry dates on any medicines or supplements purchased, and read more about how we score pet businesses at /about/how-we-rate.

Shake Hands operates a grooming spa alongside its retail store, with confirmed capability for haircuts on long-coated and fluffy breeds. Specific session durations are not published, but our review analysis notes mixed wait-time sentiment (score 0.72), suggesting grooming appointments can run longer than expected during busy periods. The store is open Monday to Saturday 10:30 am – 8 pm and Sunday 10 am – 5:30 pm, giving flexibility for weekend drop-ins. Staff communication scores 0.80 (positive) across reviewed visits, so groomers are generally responsive to questions. For accurate session-time estimates and to avoid the wait, call +91 93217 94356 before visiting — especially on weekends when footfall is higher.

Shake Hands offers delivery, in-store pickup, and walk-in shopping — a multi-channel convenience rare among independent pet stores in South Mumbai. The store accepts card and NFC payments, which makes cashless transactions easy. Their website at shakehands.co.in may list delivery terms and product availability. Our review data does not capture specific delivery timelines, but the store's breadth of stock — food, toys, grooming accessories, harnesses, and emergency medicines — means most common needs can be fulfilled in one order. Value-for-money sentiment scores 0.85 (positive) in our review analysis, suggesting customers find the pricing reasonable relative to what they get. Check the website or call ahead to confirm delivery pin codes for your area in Mumbai.