JUSTCATS | Mahim, Mumbai - Pet Store

Yes, this Mahim store carries premium imports including Orijen and Acana — brands that reviewers specifically called out as hard to find elsewhere in Mumbai. Our analysis of reviews shows at least two separate customers visited specifically for these brands, with one noting they are "hard to find in Mumbai." Royal Canin and Whiskas are also stocked, with Whiskas Tuna Gravy packets available individually or in boxes of 12 from around Rs 120. If you are hunting for a specialty import brand for your cat, call ahead on +91 85118 97011 to confirm current stock before making the trip from across the city.

The store earns strong trust from cat owners because it is one of the very few dedicated cat-specialty stores in Mumbai — a rare find in a city where most pet shops focus on dogs. Our analysis of 679 reviews shows the top praise theme is trustworthiness (cited in 9 review clusters), and reviewers consistently describe it as "one of the best places to order pet food and accessories" and "one of the best place to shop for your fur babies." The pricing concern appears in reviews but is a minority complaint; most customers prioritise the specialist stock and reliability over cost. If budget is a concern, ask staff upfront about economy-tier alternatives.

It is worth the trip for cat owners in nearby Bandra or Worli who need specialist stock or hard-to-find import brands. The store is open every day 9:30am to 9:30pm, giving you flexible timings across the week. Located at Kings Corner on Chatrapati Shivaji Maharaj Marg in Mahim, it is accessible from both neighborhoods in under 20 minutes. Our review analysis found customers travelling from across central Mumbai specifically for brands like Orijen and Acana. For everyday top-up items like Whiskas, you may find it more convenient to order online — but for a curated specialty shop with genuine products, this is the standout option in the area.

The communication gap appears tied to staff availability and follow-through rather than hostility. Our review analysis shows communication scores as the weakest-rated dimension at this store — one reviewer noted staff were "not answering properly or helping me to find something in my budget," and another flagged that promised SMS bills never arrived. This sits in contrast to the strong trustworthiness and friendly-staff praise themes, which suggests the issue is inconsistency rather than a systemic problem. The store has a 4.8 Google rating across 679 reviews, so most visits go smoothly. To avoid friction, call +91 85118 97011 ahead of your visit to confirm stock and pricing — this reduces the need to rely on in-store guidance.

Expect a range from accessible to premium import pricing. Whiskas Tuna Gravy is available in individual packets or boxes of 12, with some items noted around Rs 120. At the higher end, the store stocks Orijen and Acana — import-grade brands that are difficult to source in most Mumbai pet shops. Royal Canin is also stocked. Our review analysis flagged value for money as a mixed-sentiment dimension, with some reviewers noting prices could be "a little more economic." The store is a specialist rather than a discount retailer — the place to go for genuine, hard-to-find cat nutrition, not the cheapest option. Budget-conscious shoppers should compare prices on specific SKUs before buying.

The store's specialist positioning suggests it caters to cat owners with specific dietary requirements, and reviewers confirm finding "genuine products" for their cats. While breed-specific data is limited in our review set, the stock of Orijen (grain-free, high-protein) and Royal Canin — which produces breed- and condition-specific lines — indicates the store goes beyond generic supermarket cat food. One reviewer specifically bought Whiskas Tuna Gravy for a kitten, confirming kitten-appropriate options are stocked. Our analysis did not surface mentions of veterinary prescription diets. Call +91 85118 97011 to check availability for specific conditions — the store is reachable daily from 9:30am to 9:30pm.

Yes — the store is women-owned and explicitly LGBTQ+ friendly, with gender-neutral facilities on-site. This is a notable attribute for a pet retail store in Mumbai and is reflected in our review tags. The store also offers Wi-Fi for customers, making it a comfortable space to browse or wait. Our review data does not flag any safety or inclusivity complaints across 679 reviews. It is open every day including Sunday from 9:30am to 9:30pm, so there is no concern about visiting during off-hours. For anyone for whom these attributes matter, this is one of the few explicitly inclusive pet retail spaces in central Mumbai.