SUPERPETS - A VETERINARY MULTI-SPECIALITY LLP 24x7 Best In Mumbai

Yes, reviewers confirm this clinic is genuinely open around the clock, every day of the week. Our analysis of owner feedback shows multiple visits at 12am and other odd hours where the team responded without delay. One owner described rushing in at midnight with a 48-day-old Labrador puppy and having Dr. Omkar begin diagnosis and treatment immediately, with follow-ups handled by Dr. Shefali the next day. This 24x7 availability is the single most consistently praised aspect across hundreds of reviews, making it a highly reliable option when your regular vet is closed and waiting until morning is simply not possible.

Based on our analysis of owner feedback, Dr. Yash is mentioned most frequently, appearing in at least six separate reviews. Dr. Pratyush follows with four mentions, and Dr. Gauri with three. Reviewers also name Dr. Ashok, Dr. Akhilesh, Dr. Omkar, Dr. Shefali, Dr. Nishant, Dr. Neha, and Dr. Mehal across different visits and specialties. One owner noted that even doctors not directly treating their pet were updated on the case and could step in with full context. This internal coordination among a large named team — staying aligned on treatment plans — appears to be a genuine and consistent strength that differentiates this multi-speciality setup from a single-doctor clinic.

Reviewers confirm that exotic pet care is available here. Our analysis found mentions of guinea pig treatment, tortoise care, and an endoscopy procedure performed on a cat. Dr. Neha is specifically named for handling exotic animals, with one family bringing their guinea pig for a persistent ear infection lasting over a month. If you have a less common pet, it is worth calling ahead to confirm which specialist is on duty for your pet's species, as exotic vets may not always be available at the same time as general practitioners. Most Mumbai vets do not offer this range, which makes this clinic a useful option for exotic-pet owners across the city.

Wait times are an honest trade-off at this clinic. Our analysis of reviews shows that a meaningful portion of visitors mention extended waits and crowds, particularly during peak hours. The review tags show a positive sentiment signal for wait time overall, but the complaint themes include both overcrowding and long waits in a notable share of feedback. Owners with planned check-ups may find it worth calling ahead to estimate queue times before arriving. If you are coming in for an emergency, staff appear to prioritise critical cases and most reviewers say the triage response is quick regardless of how busy the floor looks at that hour.

Communication is consistently highlighted as a strength in owner feedback. Our analysis finds that staff expertise and communication each score at the very top of the review tag signals. Multiple reviewers specifically mention doctors explaining conditions in detail and being patient with questions, even during busy periods. One owner who had been visiting with cats for nearly a year noted the team takes time to explain illnesses unlike other vets they had tried in the city. The internal coordination between doctors — staying aligned on treatment plans — also means follow-up consultations tend to be consistent rather than requiring owners to repeat their pet's full history each visit.

Based on our analysis of owner feedback, value perception is generally positive despite the clinic being positioned as a multi-speciality setup with higher costs than neighbourhood clinics. Review tags show a strong positive signal for value for money. Several owners who initially assumed fees would be excessive changed their view after visiting and finding the approach focused and efficient rather than test-heavy. Negative feedback on cost is present but relatively rare in the overall pool of reviews. For complex or emergency procedures like GDV surgery or endoscopy, multiple owners in the feedback said the outcome justified what they spent. See how our ratings are calculated on the methodology page at `/about/how-ratings-work`.

Follow-up communication is praised by multiple reviewers in our analysis of owner experiences here. Owners report receiving calls and messages from doctors checking on their pet's progress after discharge, which reviewers describe as part of the standard process rather than something exceptional. There is also mention of a chat support channel that owners used between visits for smaller queries. This proactive follow-up appears consistent across several of the named doctors, not just one or two individuals. For owners anxious about how a pet is recovering at home after a procedure, this is a meaningful difference compared to most clinics in Mumbai where contact typically ends at discharge.