Pet Smile - Clinic & Grooming

This is one of the rare Chandigarh vet clinics operating 24 hours, all seven days a week, making it a genuine option for late-night pet emergencies. Our analysis of reviews on Google Maps shows pet parents specifically value this round-the-clock availability — one reviewer described how their puppies suffering from parvovirus received immediate drip treatment, with cooperative staff supporting the recovery throughout. The clinic also provides a structured post-treatment diet plan to ease the transition from medical care back to normal feeding. With 10 listed services including emergency vet, boarding, grooming, and dog walking, the after-hours access complements a notably broad care offering under one roof. Call ahead for overnight visits to confirm the on-duty veterinarian's availability before arriving.

Grooming reviews here are sharply divided between in-clinic and at-home experiences. One reviewer praised Rohit specifically for doing "a great job on washing and grooming our lab dog," while another reported being "very disappointed" with a home grooming booking, calling it "the worst experience." This split reflects a broader pattern — in-clinic grooming with Rohit draws consistently more positive feedback than the doorstep grooming option. The clinic offers both formats as part of its 10-service bundle, which also includes vet care, boarding, and dog walking. Our review analysis shows the staff aspect tag appears 15 times across reviews, suggesting reliable interaction quality during in-person visits. If booking grooming here, request an in-clinic session with Rohit for the most dependably positive outcome.

The tension is real and well-documented — reviewers simultaneously call the doctors "very good" while describing the owner as "really very very greedy" on pricing. Our analysis of reviews shows the value-for-money sentiment scores a neutral 0.5, despite strong positive scores for staff expertise at 0.65 and result quality at 0.72. Three reviews specifically flag affordability concerns, even as the clinic carries an overall 4.6-star rating from 172 Google Maps reviews. This pattern suggests the medical care itself earns genuine trust, but pricing transparency may need improvement. The clinic accepts Google Pay for cashless transactions, which at least simplifies the payment process. Ask for a detailed cost estimate before any treatment begins to avoid billing surprises afterward.

Yes, the clinic has demonstrated effective parvovirus treatment in documented reviewer cases. One pet parent described the experience in detail: "My 3 puppies are suffering from parvovirus and Dr and staff are very cooperative." The same reviewer noted the vet prescribed "post virus diet and food to comfort my puppy so the transition from drips to food be easy and healthy," indicating a structured recovery protocol extending beyond just administering medication. The staff expertise sentiment in our review analysis scores a positive 0.65, and gentle handling scores 0.63 — both critical for fragile puppies on drip treatment. However, the clinic does require appointments, which could delay emergency access. For suspected parvo cases, phone ahead immediately so the team can prepare isolation and treatment supplies before you arrive.

Boarding outcomes here appear mixed based on available review evidence. While the clinic lists boarding among its 10 services and operates 24 hours — giving staff continuous access to boarded animals — one reviewer reported "my puppy came back more stressed than when I dropped him off." The gentle handling sentiment in our review data scores 0.63, positive but not outstanding, and a single poor-hygiene complaint in the review themes raises questions for overnight stays. On the positive side, the trustworthy theme leads the review analysis with 7 mentions, and the clinic promotes an inclusive, LGBTQ+-friendly environment that often correlates with a compassionate care culture. Visit in person to inspect the boarding area and meet the specific handlers before committing to an overnight stay.

This clinic is one of the few Chandigarh veterinary practices explicitly listed as women-owned and LGBTQ+ friendly, signalling an intentionally inclusive environment for all pet parents. Our review analysis supports this positioning — the friendly-staff theme appears in 3 reviews, with one noting the vet "calmly and in detail explained each and every query," and another praising the team for visiting patients with "so much patience." The 4.6-star rating across 172 Google Maps reviews suggests this inclusive approach does not come at the cost of medical competence. For pet parents who have experienced judgment or discomfort at other clinics, this welcoming atmosphere removes a real barrier to seeking timely care. The clinic sits in Sector 37 with no competing vet listings nearby, making it the default inclusive option in this Chandigarh neighbourhood.