Get Well Pet Centre

Based on our analysis of 136 reviews, Dr. Goutam Mukherjee is described as an excellent doctor who is highly knowledgeable, patient, and genuinely caring towards pets. Reviewers consistently mention that he has performed multiple operations and that his experience with dogs, including Labradors, spans many years. One owner noted bringing their dog to him for almost three years consistently. However, some reviewers raise concerns about consultation fees, so it is worth calling ahead for an estimate on surgical costs before booking. Bring your dog's full medical history and previous diagnostic reports — the doctor uses prior records to make better surgical decisions and avoid repeat tests.

Most owners who visited note that the clinic has limited afternoon hours and no website, which means contact happens entirely by phone. Reviewers consistently mention calling ahead as essential before visiting. One owner described an incident where the doctor had already left for the day and only assistants were available to assess the pet. For true after-hours emergencies, it is wise to keep a second vet contact on hand rather than relying solely on this clinic. The clinic is open seven days a week for regular appointments, so the best approach is to book a same-day morning slot when you notice early symptoms rather than waiting and arriving late in the day.

Based on our analysis of 136 reviews, feedback on staff handling is mixed. Reviewers consistently mention that when the doctor himself attends, pets are treated with care and patience. However, some reviews raise concerns about assistants being less thorough when the doctor is unavailable. One owner noted that a phone consultation was handled rudely when they could not bring the pet in immediately. The recommendation from experienced visitors is to book a direct appointment with Dr. Goutam rather than relying on walk-in availability. Arrive with your dog muzzled if they are known to snap under stress — this protects both the staff and your pet during the examination.

Based on our analysis of 136 reviews, the Lake Market and Ballygunge area location is noted as slightly hard to find but worth the effort once you arrive. Reviewers consistently mention that the clinic has almost everything available once you are inside, making the visit productive. Parking is accessible from the Deshapriya Park crossing as mentioned by local visitors. Since there is no website with directions, call the clinic before your first visit and ask for specific landmark guidance — the staff can direct you more precisely than mapping apps for this particular locality. Plan for a few extra minutes of travel time on your first trip, especially if you are navigating during peak traffic hours.

Most owners who visited note a good variety of pet care products available at the clinic. Reviewers consistently mention very good behaviour from staff and a variety of pet care products on display, which makes a combined vet visit and supply run convenient. The product range is especially useful for ongoing conditions where specific medicated food or topical treatments are part of the care plan. Since consultation fees are described as relatively high by some owners, buying recommended products on-site saves an extra trip to a separate pet store. Ask the doctor directly for brand recommendations during your visit rather than sourcing products independently — this ensures the product chosen matches the treatment being prescribed.