Zigly Petcare 24x7 Multi-Speciality Pet Hospital I Small Animal Clinic & Surgical Center

Zigly Petcare operates seven days a week from 10am to 9pm, making it one of the few vet clinics in Khar West with extended evening hours. While this is not a true round-the-clock emergency facility despite the 24x7 branding, reviewers consistently mention that the late hours reduce panic for working pet parents who cannot leave the office mid-day. Our analysis of 284 reviews shows strong positive sentiment around scheduling and follow-up, with owners noting that appointments are well followed up and care is taken of their pets. If your dog or cat needs an evening consultation in Khar or nearby Bandra West, this clinic covers a time slot most competitors in the neighbourhood leave empty. Book an appointment via the Zigly website to avoid waiting.

Dr. Sanjiv Rajadhyaksha is the most frequently mentioned doctor across reviews at this clinic, and owners credit him with resolving difficult cases others could not. One reviewer describes a dog with a chronic and severe ear infection for 6 years that was not healing despite all previous attempts and strategies, and credits the team here with finally resolving it. Our analysis of review text identifies skilled_doctor as a praise theme, with Dr. Sanjiv and Dr. Rajni both named multiple times. The clinic's condition mentions include ear infections, breathing issues, surgery, and heart conditions, pointing to genuine multi-speciality caseload. If your pet has a stubborn or recurring condition, ask specifically for Dr. Sanjiv and bring past treatment records to the first visit.

In the Khar, Ambedkar Nagar area, two vet clinics stand out: Urban Paws leads on Google rating, while this clinic has the highest review volume in the neighborhood, meaning more owner experiences to draw from. Our neighborhood analysis shows the area's top complaint theme is cost, which appears at both clinics in reviewer feedback. Zigly Petcare has stronger scores on wait time, cleanliness, and gentle handling based on review tag sentiment, each scoring above 0.85 in our analysis. Urban Paws attracts praise for trust-building, while this clinic draws mentions of friendly staff and a wider range of conditions treated. If surgical capability or multi-speciality care is your priority, this clinic handles conditions Urban Paws likely refers out.

A small but notable subset of reviews raises concerns about diagnostic sequencing for cats, specifically cases where owners felt X-rays or key tests were not done early enough in the consultation. One reviewer describes bringing a cat twice for heavy breathing, low appetite, and lethargy with outcomes they found unsatisfactory, noting this could have been identified had they done the X-ray in the first place. Our analysis tags rude_staff and expensive as the two complaint themes, with two mentions each. These experiences appear to be outliers against an overall positive pattern, but they are worth noting if you have a cat with respiratory or systemic symptoms. Ask your vet upfront which diagnostic steps will be taken and on what timeline before agreeing to a treatment plan.

Yes, this clinic offers grooming alongside its veterinary services, which is uncommon for a multi-speciality hospital in Mumbai. Reviewers mention the groomer Acai by name, with one owner saying the result was smooth, neat, and absolutely beautiful after a coat session. Another reviewer took their dog Rio for grooming and reported being really happy with the service. Our analysis of review mentions identifies grooming as a genuine secondary service with positive owner experiences, not just a peripheral add-on. If your dog needs both a health check and a groom in one visit to Khar West, this clinic can handle both without needing two separate providers. Call ahead to confirm groomer availability alongside your vet appointment.

Gentle handling is among the most positively scored dimensions at this clinic, with a sentiment score of 0.85 in our review analysis — above the typical threshold for confidence in this area. Owners use words like caring and friendly to describe the team, and Dr. Sanjiv is specifically noted as being full of positive energy and patient with pets. Our analysis of 284 reviews identifies friendly_staff as the top praise theme, with 16 mentions, and trustworthy as the second, with 14 mentions. One owner wrote they are truly grateful to the doctors and the entire team for their professionalism and genuine care. If your dog or cat gets anxious in clinical settings, the staff pattern here is reassuring, though calling ahead to request a quieter appointment slot is always a good idea.

Value for money scores positively in reviewer feedback at this clinic, with a sentiment score of 0.80 in our analysis — reasonable for a multi-speciality hospital offering surgical capability in a high-rent area like Khar West. The neighborhood's top complaint theme across all vets is expensive, so some cost sensitivity is expected in this area generally. Two reviewers at this clinic specifically mention cost as a concern, but this is a small fraction of the 284 total reviews. No specific price figures appear in the review text our analysis covers, so exact consultation fees are not publicly documented. Ask for an estimate before any procedure, especially for diagnostics like X-rays or surgical consultations. The Zigly appointment form online may also show current fee structures.