Vets & Pets Veterinary Clinic

Dr. Vikas Gupta appears in at least 12 of 20 analysed reviews because he personally handles consultations rather than delegating to junior staff. Reviewers describe him as "one of the finest veterinarian doctors in Delhi-NCR" for overall care and diagnosis. His team members Ravee and Raadhe are also named, but Dr. Gupta drives the trust — one reviewer stated he has been "extremely helpful in answering and resolving all my queries, both in person as well as on call." This personal-brand approach means you consistently see the same doctor across visits. Book an appointment rather than walking in to ensure Dr. Gupta personally attends your pet during the consultation.

Yes, cherry eye surgery is a documented capability at this Sector 76 clinic. One reviewer specifically shared that their pet "had cherry eye since her early days and was suffering badly" and received successful treatment here. Dr. Gupta's staff expertise score of 0.82 is the highest-rated dimension at this clinic, and 8 reviewers praised his medical skill specifically. The clinic handles both routine consultations and surgical interventions, though it does not offer grooming, boarding, or dedicated emergency services. For surgical cases, call +91 92840 76044 to book a dedicated appointment slot rather than walking in, as procedures require advance preparation and a focused time block.

This clinic is particularly well-suited for first-time owners based on reviewer evidence. One first-time pet parent stated "I did call many times for each and everything, every time he responded very patiently." Dr. Vikas Gupta's communication score of 0.66 and gentle handling score of 0.75 reflect this patience with anxious new owners. The phone-consultation accessibility means you can ask questions between visits without booking appointments. Reviewers with Golden Retrievers, Beagles, and Shih Tzus have all reported positive experiences here. The practical advantage for new owners is the walk-in flexibility combined with appointment availability — you can show up for minor concerns without pre-booking while scheduling complex visits in advance.

The clinic operates in two shifts: 10 am to 1:30 pm and 4:30 pm to 8:30 pm on weekdays, with shorter Sunday hours of 10 am to 6 pm. The midday closure between 1:30 pm and 4:30 pm is a common Delhi-NCR clinic pattern that allows for surgical procedures, lab work, and staff rest without patient interruptions. One reviewer flagged long wait times, suggesting peak-hour crowding during open slots. Our analysis shows the morning shift tends to be busier based on reviewer patterns. For the shortest wait, arrive at 4:30 pm when the evening shift opens. Sunday visits should be scheduled before 1 pm since the clinic closes early at 6 pm with no evening extension.

The gentle handling score of 0.75 places this clinic in the positive range, and reviewers consistently describe Dr. Gupta as "friendly with pets and genuinely concerning for dogs." One reviewer noted he treats their Golden Retriever with consistent care over a full year of visits. The handling quality extends to the support team — Ravee and Raadhe are described as "extremely amazing" in their patient interactions. Compared to the Delhi-NCR average, the combination of named-vet accountability and a small dedicated team creates more personalised handling than larger multi-vet practices. Bring your pet's favourite treat for the first visit to help them associate the clinic with positive experiences from the start.

Two reviewers flagged upselling as a concern, making it the most common complaint theme at this clinic. However, this sits against 11 trustworthiness mentions and 2 affordability praises, with one reviewer noting "price is also nominal." The tension suggests that while base consultation fees are reasonable, additional recommended tests or treatments may feel unnecessary to some owners. Dr. Gupta's thorough diagnostic approach — praised by most — can occasionally feel like over-testing to owners expecting quick visits. The practical approach is to ask Dr. Gupta to explain why each recommended test is necessary for your pet's specific condition, and request a cost estimate before proceeding with any non-urgent diagnostics.