Posh Pets – Luxury Pet Grooming Spa & Pet Store in Bandra West Mumbai

Based on our analysis of reviews from Google Maps and Facebook, the groomers here have exceptional experience calming difficult pets. One owner whose dog bites anyone approaching with a brush reported that handlers had her aggressive dog 'purring like a docile cat' within two minutes. Multiple reviewers mention staff patience with anxious pets, with one noting three team members showed up to help calm a nervous pup through his first bath. If your dog struggles with grooming, this salon's gentle handling techniques stand out in the Bandra West area.

Repeat loyalty at Posh Pets in Mount Mary, Bandra West runs strong — reviewers mention visiting consistently for over two years, which is rare for a grooming salon in Mumbai. Our analysis of 491 reviews shows the top praise themes are friendly staff (13 of 20 reviewed mentions), trustworthy handling, and result quality — each scoring above 0.92 on sentiment. One reviewer noted three staff members proactively stepped in to calm an anxious dog who dislikes strangers. The 20% rate increase is the main complaint surfaced, but reviewers acknowledge the quality justifies it. If pricing is a concern, call ahead to confirm current rates before your visit.

Most owners who visited recently mention that basic bath services are priced around ₹1,200, following a 20% rate increase in late 2025. Several reviewers note the pricing feels steep compared to other Mumbai groomers, though many still return for the quality of handling and results. If budget is a primary concern, you might want to compare rates at [nearby groomers in Mumbai](/find/groomers/mumbai) before booking. However, owners with anxious or difficult pets consistently say the expertise justifies the cost.

Posh Pets in Mount Mary, Bandra West is one of the stronger options in Mumbai for anxious dogs. Gentle handling scores 0.95 in our sentiment analysis — the highest of any tracked dimension. One reviewer with a dog afraid of new people described how three staff members turned up together to calm the dog through the bath, and the owner let the pet parent stay present throughout. Another reviewer noted their aggressive dog who refuses grooming was successfully handled here. Our analysis of 491 reviews shows trustworthy handling as the second-most-cited praise theme. Book a morning slot on a weekday when footfall is lower for best results.

Reviewers consistently mention excellent results with long-coat and heavily matted dogs. One owner praised the groomers for handling tangles on their long-coat dog 'without discomfort' and achieving a perfect trim. Another highlighted the staff's patience spending extra time carefully trimming a Persian cat with severe matting. The team appears well-versed in breed-specific coat requirements—reviews reference successful grooming for Lhasa Apsos, Persians, and other high-maintenance coats.

Reviewers mention grooming sessions at Rs 1,200 — a price point consistent with mid-to-premium salons in Bandra West, Mumbai. The salon does carry a recent complaint: rates were raised by around 20% recently, which some reviewers flagged. That said, value-for-money still scores 0.90 positive in our analysis of 491 reviews, suggesting most pet parents feel the quality holds up. The salon stocks Pedigree products and maintains a bright, well-stocked store alongside grooming services — you can pick up supplies in the same trip. For complex breeds or longer sessions, confirm the price by phone before you visit.

Based on our analysis of reviews, cleanliness is one of this salon's strongest points. Multiple owners specifically call out the 'very clean' grooming section and bright, well-maintained facilities. One reviewer noted the establishment is 'kept very clean' throughout, and another highlighted the professional setup of the grooming area. If hygiene standards are a priority for you, this salon consistently meets owner expectations in that dimension.

Yes — both Labradors and Lhasa Apsos are explicitly mentioned in reviews at Posh Pets, Bandra West. One reviewer confirmed their Lhasa was groomed to their satisfaction, with staff described as among the most friendly they had encountered. A Labrador owner reported bringing their dog in after a health scare. Result quality scores 0.92 on sentiment across our analysis of 491 reviews, and staff expertise matches at 0.92. The salon is the top-rated and most-reviewed groomer in the Mount Mary, Bandra West neighborhood in our data. If you have a large or thick-coated breed, call +91 89754 66600 to check slot availability — they run until 10 pm daily.

Most owners who visited with cats report excellent experiences, particularly for Persian and long-haired breeds. One cat owner described watching their anxious Persian get groomed and praised the staff for being 'caring and affectionate while still super professional.' The groomers allowed the owner to stay with the cat throughout the session to ease anxiety, and the trim was described as 'precise and exactly what I asked for.' If you're looking for experienced cat groomers, this salon handles both dogs and cats with equal care.

Posh Pets in Mount Mary, Bandra West is open 10 am to 10 pm Monday through Sunday, with Thursday listed as open 24 hours in their current schedule. The extended evening hours are genuinely useful for working pet parents in Mumbai — most Bandra West groomers close by 7 or 8 pm. Communication scores 0.92 in our sentiment analysis, suggesting the team is generally responsive. Walk-ins appear possible based on reviewer accounts, but weekend demand is higher at this location given its reputation across 491 reviews. Calling ahead to +91 89754 66600 or checking poshpets.in before a Saturday visit is the safest approach.

Reviewers consistently mention quick, efficient service without long waits. One owner appreciated 'quick billing' and the ability to 'get in and out without making my dogs wait,' suggesting streamlined appointment flow. The salon's extended hours—10am to 10pm most days—make it easier to find convenient time slots. Based on review patterns, you can expect professional grooming completed in a reasonable timeframe without the rushed feeling some high-volume salons have.

The 4.3 average is weighed down by a small number of negative outliers — including one detailed complaint about a misleading breed-sourcing interaction with the owner. Our analysis shows 491 total reviews with a sentiment score of 0.72, which is solidly positive. Cleanliness scores 0.95 and gentle handling 0.95, both top-tier results. The primary complaint themes in our data are isolated incidents of staff inconsistency and the recent price increase, not systemic failures. Posh Pets is the top-rated and best-value listing in the Mount Mary, Bandra West groomer category in our database. The 4.3 reflects a volume-heavy sample, not a quality collapse — most visits end positively. See how we calculate ratings at /about/how-we-rate.

Based on our analysis of reviews, the retail section carries a wide variety of pet supplies including toys, food, accessories, and specialty items. Multiple owners describe the product range as 'huge' and note you can find most basic needs in stock. Staff members are described as helpful in recommending products. However, one reviewer mentioned products are sold at MRP without discounts, so if you're price-sensitive on supplies, you might want to compare with dedicated [pet stores in Mumbai](/find/pet-stores/mumbai).

Yes — at least one reviewer explicitly confirmed that Posh Pets staff let them remain present with their dog throughout the full grooming session. This is not standard at most Mumbai salons and reflects the salon's trustworthy-handling approach, cited in 8 of 20 reviewed mentions in our analysis. The gentle-handling score of 0.95 is the highest tracked dimension for this listing. Staff reportedly asked for context about the dog's anxiety before starting, which allowed them to prepare. If your dog is nervous or reactive, mention this when you call +91 89754 66600 to book — the team appears to adjust staffing accordingly based on reviewer accounts across 491 reviews.