FUR N TAILS PET SHOP & GROOMING SALON

Based on our analysis of 166 reviews, this salon has built a strong reputation for handling anxious and aggressive dogs with patience. Reviewers consistently mention Sneha's calm approach with pets described as "dramatic" or "hyper" during grooming. One owner of a 4-year-old aggressive pet notes she handles their dog "with extreme patience and professionalism." The groomer appears to take extra time with nervous animals rather than rushing through sessions, which helps build trust over repeated visits. Multiple owners report their initially fearful pets becoming comfortable after a few sessions.

Trust and results keep them coming back. Our analysis of 166 reviews shows "trustworthy" is the top praise theme, cited in 15 of the sampled reviews. Reviewers note the groomer is internationally trained and professional, with one owner writing: "The grooming was done so well—my dog looked super clean, smelled amazing, and was comfortable throughout." Another long-term customer adds: "My two dogs always come out pretty from Fur N Tails." Despite no website, the 4.7 Google rating held across 166 reviews signals consistent delivery over time. Call +91 70211 56081 directly to confirm availability before visiting — walk-ins are common but weekends can get busy.

Most owners of large breeds who visited report positive experiences, particularly with Golden Retrievers. Multiple Golden Retriever owners specifically mention that Sneha understands the "precise grooming" needs of the breed, with one client bringing theirs regularly for 5 years. Husky and Labrador owners also praise the careful handling of their large dogs. The facility is equipped for big breeds, and reviewers note that sessions aren't rushed despite the extra time required for thorough grooming of larger coats.

Yes, large-breed handling is a clear strength here. Golden Retrievers are the most-mentioned breed in our review analysis — appearing 4 times — followed by Huskies and Labradors. The groomer is described as internationally trained, which typically covers breed-specific coat requirements. One reviewer noted: "This was the 1st time I took Storm here and I was really happy with his grooming." Staff handling scores 0.82 in our sentiment analysis, reflecting consistently gentle care for larger, sometimes anxious dogs. If your Golden or Husky has had a stressful grooming experience elsewhere in Mumbai, this Ghatkopar East salon is worth a visit for its calm, experienced approach.

According to reviewers, the lead groomer Sneha has international training and uses what clients describe as "international quality tools and accessories." Multiple long-term clients mention her professional approach and breed-specific knowledge developed over years of practice. Reviewers emphasize her genuine passion for the work, with one noting the care comes from "only her passion." Most grooming is handled by Sneha personally rather than delegated to assistants, which provides consistency but may affect availability during busy periods.

The salon runs 10am to 10pm every day of the week, including Sundays and public holidays. Among groomers in Mumbai, a 12-hour 7-day window is notably flexible — most competing salons in adjacent neighborhoods close by 7pm or take Mondays off. This makes it practical for working pet parents who cannot manage midweek daytime appointments. Reach them at +91 70211 56081 to pre-confirm slot availability, especially on Saturday and Sunday evenings when our review data signals occasional overcrowding. The extended hours paired with a combined pet shop on-site means you can pick up food or accessories during the same visit.

Based on our analysis of reviews, cleanliness is generally a strength here. The facility is described as "well-lit, air conditioned" with grooming stations that are "hygienic and disinfected after every pet." Multiple reviewers mention the salon being "odor free" and properly maintained with clean equipment. However, one detailed review from early 2026 raised concerns about declining hygiene standards during busy periods, mentioning unclean tools and scattered hair. Standards appear to be high during normal operations but may vary when the salon is handling peak volume.

Result quality scores 0.85 in our sentiment analysis — among the stronger scores we track across Mumbai groomers. Reviewers consistently describe post-groom dogs as clean, fresh-smelling, and calm rather than stressed. A Google Maps reviewer called it "the best pet grooming service in Ghatkopar area till date." Another wrote: "Great experience for the pet and its parents." The internationally trained groomer and modern setup are cited as differentiators. Fur N Tails is the top-rated and most-reviewed groomer in the Vidyanagar neighborhood, with no comparable alternative listed in the same area. For a second opinion on Mumbai groomers across the city, browse our [Mumbai groomers directory](/find/groomers/mumbai).

Reviewers consistently rate this salon as good value for money relative to other Mumbai groomers. One pet parent mentions the "fees are easy on the pocket" compared to alternatives, particularly given the level of individual care provided. While specific prices aren't listed publicly since there's no website, multiple reviews emphasize getting quality service without premium pricing. For breed-specific quotes and service packages, you'll need to call +91 70211 56081 directly to discuss your pet's needs.

A 4.7 rating with 166 reviews is genuinely strong, but two reviewers in our analysis flagged overcrowding — a common tension for popular, walk-in-heavy salons with no online booking system. One reviewer noted a noticeable drop in attention compared to earlier visits, likely reflecting busier periods. The contradiction is not unusual: high trust and word-of-mouth referrals drive footfall beyond comfortable capacity during peak hours, especially weekends. This is not a quality-of-skill issue — staff expertise and result quality both score 0.85 in our review breakdown. Call ahead on +91 70211 56081 to book a quieter weekday slot and you are likely to get the full, attentive experience most reviewers describe.

Most reviews mention booking appointments in advance through the phone line and finding the 10am-10pm daily hours convenient for drop-offs. However, one detailed recent review notes that securing appointments can be challenging and mentions instances of last-minute cancellations without client notification. Since most grooming is handled by one primary groomer, availability may be limited during peak periods. If you need guaranteed availability or have inflexible scheduling needs, it's worth calling well in advance or considering backup options for urgent grooming.

Yes, it operates as a combined pet shop and grooming salon — unusual for the Vidyanagar area where standalone groomers are more common. Reviewers describe a "very nice, cute set-up" with visible care given to the space. While no specific product brands or pricing are mentioned in the reviews we analyzed, the dual-service format means you can handle grooming and stock up on food, treats, or accessories in one trip. There is no website listing available inventory, so calling +91 70211 56081 before visiting is the practical way to confirm whether a specific product is in stock. The extended 10am-10pm hours make the combined stop feasible even after work.

Based on our analysis of reviews, this salon has several clients who've returned consistently for 4-5 years, which suggests strong long-term relationship building. Multiple reviewers mention their pets becoming genuinely "comfortable" with Sneha over repeated visits, with one noting their dog views her as a "favourite human." This consistency appears particularly valuable for pets who are initially nervous or aggressive, as they learn to trust the same groomer across sessions. The personal, consistent approach contrasts with larger salons where pets might see different groomers each visit.

Gentle handling is a confirmed strength here. Our sentiment analysis gives gentle handling a score of 0.82, and multiple reviewers specifically mention the calm, affectionate way staff interact with dogs. One reviewer shared: "Very nice cute set-up they have, and the best part is the affection towards each and every dog that comes there for grooming." A first-time visitor noted: "This was the 1st time I took Storm here and I was really happy with his grooming." The internationally trained groomer brings structured technique that reduces stress for reactive dogs. For particularly anxious dogs, calling ahead at +91 70211 56081 to schedule a quieter off-peak slot — say, a weekday morning — is the most practical step before the first visit.