Poochies Pet Store & Spa

Based on our analysis of reviews from Google Maps and Instagram, Poochies has strong experience with anxious and difficult-to-handle pets. Multiple owners specifically mention bringing aggressive or nervous dogs and cats, with reviewers praising how groomers like Mehnaaz use calm, patient handling techniques. One owner whose dog was "a bit aggressive" noted the team handled him with care and skill, while another mentioned their nervous cat felt safe throughout. The grooming team takes extra time rather than rushing, which helps stressed pets settle. You can learn more about [how we analyze reviews](/about/dodoscore-methodology).

Loyalty at this level is rare in grooming — reviewers attribute it to Imran and Mehnaaz, the grooming team, whose calm consistency keeps pets relaxed visit after visit. Our analysis of 168 Google Maps reviews shows friendly staff is the top praise theme, appearing in 14 of the sampled reviews we analysed. One long-term customer wrote: "Our relationship with Imran and Mehnaaz is for more than 4 years now." That kind of continuity means groomers learn your dog's temperament, coat quirks, and triggers over time. If your dog has had bad grooming experiences elsewhere in Bengaluru, an established relationship here reduces that anxiety significantly. Call ahead on your first visit to set expectations.

Reviewers consistently describe Poochies as one of the cleanest pet stores they've visited, with no pungent odour — a common complaint at other facilities. The space is well-lit, well-ventilated, and maintained to high hygiene standards according to multiple reviews. Several pet parents specifically chose to return because of how clean and organized the facility is compared to other groomers in the area. The attention to cleanliness extends to both the grooming area and the attached pet store.

Yes — anxious dogs are handled well here. Gentle handling scores 0.95 in our review tag analysis, the highest-rated dimension across the 168 reviews. A reviewer noted: "From start to finish, the groomer was calm, patient, and incredibly kind, exactly what my nervous baby needed." The staff take a slow, reassuring approach rather than rushing through sessions, which matters most for dogs with grooming trauma. Our analysis also flags cleanliness and communication as top-scoring aspects, so you can expect a hygienic space and clear updates on how the session is going. Book a standalone bath-and-brush first session before a full groom to let your dog acclimatise.

Most owners describe Poochies' pricing as affordable and reasonable for the quality of service, based on our analysis of reviews. While specific prices aren't detailed, multiple pet parents mention "reasonably priced" services and good value-for-money. The grooming includes bath, haircut, and basic styling. The attached pet store also stocks food and supplies, making it convenient for one-stop shopping without premium markup on retail products.

Shih Tzus and Persian Cats both appear in our review analysis for this groomer — the only two breeds mentioned by name across the reviews we studied. Shih Tzu coats require frequent detangling and the breed is prone to eye irritation during grooming, so breed-specific experience matters here. Result quality scores 0.95 in our tag analysis, suggesting the finish work meets high expectations for breeds with demanding coats. The store section alongside the spa means you can pick up breed-appropriate shampoos and treats in the same visit. Mention your dog's breed and coat length when you call — there is no website to browse services online.

Poochies has an excellent track record with first-time grooming experiences according to reviews. Several owners specifically mention bringing puppies for their very first grooming and being highly satisfied with the patient, gentle approach. Reviewers note the staff explains the process, handles nervous first-timers with extra care, and accommodates last-minute requests when pet parents need urgent grooming for young dogs. The calm environment and experienced groomers help puppies adjust well to the grooming process.

This groomer is open 9am to 10pm every day of the week, including Sundays — one of the longest operating windows among Bengaluru groomers we track. Evening slots on weekdays are available, which is genuinely useful if you work standard office hours and cannot take a mid-morning appointment. The 10pm close means you can drop your dog after a late commute without rushing. Wait time scores 0.85 in our review analysis, which is positive but not the highest-rated dimension, so peak evening hours may see some queuing. Call +91 97405 17417 to check slot availability before you travel — there is no online booking at this time.

Poochies operates 9am to 10pm every day except Tuesday, which is unusually long hours for a grooming facility in Bengaluru. This makes it convenient for working pet parents who can drop off early or pick up late. Weekend availability is full on both Saturday and Sunday with the same extended hours. Several reviewers mention the convenience of scheduling, though it's best to call ahead at +91 97405 17417 for appointment slots during busy weekend periods.

Cleanliness scores 0.90 in our tag analysis — the second-highest rated dimension — despite one reviewer noting the space can feel busy at peak times. The grooming bay appears to be maintained separately from the retail section, which helps keep the grooming environment hygienic even when foot traffic is high. A reviewer wrote: "Every time I walk in, I am greeted by friendly staff who clearly care about animals." The women-led team running this shop treats hygiene as a non-negotiable standard, which explains why it holds through busier periods. If you are visiting during weekend afternoons, arrive early or call ahead to gauge how busy the floor is that day.

Poochies has strong experience with Shih Tzus and long-haired breeds based on our review analysis. Multiple reviewers specifically mention bringing Shih Tzu puppies for grooming, with excellent haircut results and styling. The groomers understand breed-specific coat requirements and handle the tedious brushing and trimming that long-haired dogs need. Persian cats are also mentioned in reviews, showing the team's skill with high-maintenance coats beyond just dogs.

The store-plus-spa combination is genuinely practical. Reviewers specifically mention the store: "They also have a store attached to it where you can get your pet food, treats and more." This means you can restock on food and pick up post-groom treats in a single trip rather than making two stops across Bengaluru. Staff expertise scores 0.92 in our review tag analysis, suggesting the team gives reliable product advice rather than pushing random upsells. Value for money scores 0.82, consistent with the affordable theme appearing in praise analysis. The integrated setup is especially useful for first-time dog owners who need guidance on both grooming products and daily nutrition in one conversation.

Trust is one of this groomer's clearest strengths. Trustworthy is the third most common praise theme in our analysis, appearing across 7 of the reviews we studied. Reviewers call out the team directly: "To the amazing team at Poochies Shop, a big thank you for taking such incredible care of my Brownie kutta." Communication scores 0.88 in our tag analysis, meaning owners get clear updates during the session rather than being left guessing. In the Sanjayanagara neighbourhood cohort, this is the only groomer in our database, so you cannot compare locally — but against broader Bengaluru groomers, result quality at 0.95 places it among the stronger performers we track. See groomers in Bengaluru for alternatives if you need a second option.